HP Helps India Healthcare Organisations Meet Government Compliance Requirements

HP has announced HP Data Privacy Services, a comprehensive suite of IT services that protect and manage sensitive data while helping to reduce risk, improve life cycle data management, and manage compliance with new and existing government regulatory requirements.

Healthcare and consumer financial information organisations are concerned with security threats that increase the risk of unauthorised access to personal data, or jeopardise the integrity of this information. Organisations must also meet strict compliance requirements for global data security laws and regulations with heightened enforcement and increased penalties.

In India the Information Technology Act imposes criminal penalties if consumer data is not adequately protected. As a result, healthcare and consumer financial information organisations must take steps to protect the personal information they hold from misuse, interference and loss; and from an unauthorised access, modification or disclosure.

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To help organisations in India align IT practices with the country’s Information Technology Act, HP is offering new HP Data Privacy Services. HP is in a unique position to offer services that help customers manage and protect sensitive data, including the secure retention and sanitisation of hardware components, active or retired, that may contain personal health information.

“Continued automation in the healthcare environment and broader access to patient information are expanding the risk of costly data breaches,” said Tirthankar Banerjee, director, Technology Support Services, HP India, “HP Data Privacy Services ensure that organisations have the necessary infrastructure support to help them protect and optimise sensitive data, while accelerating business innovation and complying with India’s data privacy and protection regulations.”

Erasing or deleting data from retired IT systems, upgraded hardware and servers, or return-leased equipment is insufficient for permanently removing all confidential information. The HP Data Sanitization Service provides the on-site resources and tools to ensure data cannot be reconstructed or retrieved from these devices. HP specialists provide customers confirmation of data removal, verifying that all sanitisation procedures have been performed in accordance with predefined criteria.

Business-critical data is often retained in multiple places, including switch components, memory-retentive system boards and system memory. To control sensitive data, HP offers two services that reduce security risks and ensure privacy compliance:

HP Defective Media Retention (DMR) enables customers to maintain and control disk media and data in the event of a disk malfunction. An HP support agent will diagnose the problem and dispatch personnel to the customer site with a replacement disk or part.

HP Comprehensive Defective Material Retention (CDMR) enables customers to retain data from components that fail, regardless of where it resides when the failure occurs.

HP Asset Recovery Services offer customised enterprise-wide plans for tracking assets—from packing and shipping to processing, resale and recycling—helping customers easily manage potential risks, as well as optimise opportunities associated with surplus IT equipment.