HP Expands UC&C Services Portfolio

HP has expanded its Unified Communications & Collaboration (UC&C) services portfolio with offerings that help clients simplify and integrate business communications to lower costs and accelerate growth.

New HP UC&C consulting services take a comprehensive approach to transforming enterprise communications from strategy through implementation, and across people, process and technology.

HP UC&C Business Value Services and HP UC&C Education Services help clients transform the workplace into a unified, connected and collaborative environment that lowers operating costs and drives business growth. The new services include:

— HP UC&C Transformation Workshop – Experiential workshop that helps client stakeholders look at all business, financial, technical and company-specific implications and opportunities around UC&C to gain consensus and build a strategy to support business objectives.

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— HP UC&C Business Value Assessment – Takes clients through building a cost-analysis model for a UC&C solution investment to understand the business value and cost reductions that could be gained.

— HP UC&C Business Benefits Workshop – Helps clients build a business case for a UC&C solution to ensure it will deliver on expected benefits. Identifies the linkage to strategic initiatives, determines justification for technology investments and creates a defined roadmap for project implementation with cost estimates.

— HP UC&C Strategic Architecture Service – Speeds delivery while reducing risk and costly technology redundancies. Clients receive an architectural blueprint and detailed transformation plan that identifies their unique requirements to determine priority and value for each element of the design.

— HP Education Services for Microsoft Office Communications Server 2007 R2 and Live Meeting 2007 – Ensure employee adoption and productivity, and that technical staff can support the solution, improving return on investment of the technology.

HP also has signed global agreements with Polycom and Network Equipment Technologies to offer clients broad choice in UC&C technology options.

— HP Polycom Services – delivers voice and visual communication solutions from Polycom to simplify business communications while speeding collaboration with clients and partners. This includes Polycom’s integrated voice and video solutions for Avaya and Microsoft UC environments, and Polycom VoIP phones for Microsoft Communications Server ‘14’.

— HP Network Equipment Technologies (NET) Services – integrates the NET VX Series UC gateway into the HP and Microsoft UC&C solution to simplify management, further streamline communications across messaging, video and voice.