HP Advances Network Industry Economics With Lifetime Warranty 2.0

HP has announced an offering that provides networking customers around-the-clock support for three years at no additional cost, ensuring they get remote support they need anytime, anywhere.

The new HP Lifetime Warranty 2.0 builds upon the company’s lifetime warranty industry leadership by adding 24/7 phone support for HP FlexCampus, HP FlexBranch and small business products for up to three years—all included in the purchase price of the covered products.

HP Lifetime Warranty 2.0 also includes next-business-day hardware replacement such as fans and power supplies, as well as technical support and free software downloads for the life of the product.

Additional services for business continuity

In addition to HP Lifetime Warranty 2.0, HP offers a comprehensive portfolio of additional services for customers, including:

• HP Proactive Care prevents downtime and addresses problems before they arise.

• HP design, validate and deploy services give customers access to networking experts, enabling them to define the right solution and get it up and running quickly.

“Organisations are spending millions on support to keep their network operating,” said Prakash Krishnamoorthy, Country Manager, HP Networking, HP India. “Our Lifetime Warranty 2.0 is part of our strategy to improve the economics for customers—offering them peace of mind with 24/7 support, while lowering operational costs.”

HP Lifetime Warranty 2.0 also increases the value propositions that channel partners bring to their customers and enables them to sell additional products and services, which helps to accelerate growth and profitability.

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