Future Generali Implements Newgen's DMS

Future Generali, the insurance joint venture between India’s Future Group and Generali of Italy, is implementing Newgen’s Document Management System (DMS). Newgen Software has deployed its DMS solution based on Newgen OmniDocs at Future Generali to manage new business and policy servicing documents.

Future Generali has presence in both the life and non-life areas through Future Generali India Life Insurance and Future Generali India Insurance, respectively.

“With a vast section of the Indian market still relatively un-insured and under-insured, Future Generali envisages a huge potential for growth and is looking at technology as a key enabler in achieving its objectives,” said Rajeev Shirodkar, chief information officer, Future Generali India Life Insurance. “Efficient management of documents is one of the critical areas for us in ensuring high standards of customer service, and Newgen’s DMS solution will enable us to competently manage and monitor our policies.”

Punit Jain, vice president, Sales and Marketing, Newgen Software Technologies, said, “With this implementation, we are glad to support Future Generali in streamlining its processes to sustain information integrity and availability, thereby leading to better productivity and faster decision making.”

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The DMS is expected to bring about efficiencies in Future Generali’s operations. The solutions will provide a systematic method for scanning, creating, categorising, storing, locating, and retrieving structured and unstructured documents. Beyond automating the document handling process, DMS will also yield significant cost benefits in the long run.