Fullerton India Scales Up Efficiency And Productivity With Citrix Desktop Virtualisation

Fullerton India Credit Company Limited, one of India’s leading Non-Banking Finance Companies (NBFC) with 368 branches, announced the implementation of Citrix desktop virtualisation to enhance productivity and efficiency. The initial plans to virtualise 700 desktops during the first phase of the implementation has led to improved productivity and efficiency of Fullerton India employees, while improving the maintenance and manageability of IT infrastructure.

Being a large organisation with over 5500 employees covering 400 towns and more than 23000 villages, Fullerton India was facing a steep challenge in managing a traditional desktop environment. Slower response time of applications and greater down time due to issues with older desktops was proving to be counterproductive in many cases. As the traditional desktops were nearing the end of their lifecycle, Fullerton India was looking at new technology innovations in end-point computing, which were cost effective but could resolve the pain-points of end-users and the IT team. The company transitioned to a virtual desktop environment by deploying Citrix’s desktop virtualisation solution. Citrix had implemented server virtualisation for Fullerton India in 2009, and the company decided to replicate its success for desktop virtualisation with XenDesktop.

After a successful POC for three months, Fullerton India rolled out Citrix XenDesktop deployment with Anunta Tech as the implementation partner. The first phase covering 700 desktops is well underway and the second phase is to be completed by March 2014, which will replace 1500 additional desktops.

“Citrix XenDesktop has proven to be a game changer for the company by accelerating our efficiency and productivity levels. The results have been tremendous, resulting in improved IT management and maintenance, significant reduction in overall power consumption, optimum storage utilisation and increased productivity. Once the implementation and roll out is completed, we will be looking at ways to leverage this implementation by introducing BYOD in our organisation,” said Anoop Handa, CIO, Fullerton India.

Sanjay Deshmukh, Area Vice President, India Subcontinent, Citrix said, “Extending our relationship with Fullerton India for the second time in a row is a true vindication of our capabilities in delivering the full spectrum of mobile work style enabling technologies. Through this deployment, we are pleased to associate with Fullerton India to manage their transition into the post-PC era through an effective cloud based desktop strategy.”

Post the implementation of Citrix XenDesktop, IT administrators can easily manage thousands of PCs as a single unit, from a central location, regardless of hardware or vendor type. Additionally, employees can now also securely access their desktops from any location and devices. This has directly improved productivity and efficiency of users, and the number of help desk tickets concerning end-points is expected to reduce by 30 percent. The solution has also led Fullerton India to achieve power savings of up to 70 percent.