Equitas Implements Newgen's DMS Soln For Process Improvement

Newgen Software Technologies, a player in the Business Process Management (BPM) and Enterprise Document Management space, has successfully implemented its suite of DMS products at Equitas, a Chennai-based microfinance company, to streamline the latter’s existing processes leading to increased productivity.

Equitas has over 700 employees and operates out of 90 locations. With Newgen’s solution, Equitas wanted to improve scalability and increase productivity by eliminating document movement, anywhere access, distributed capture and automatic data extraction.

Newgen was selected by Equitas to streamline its entire gamut of microfinance operations, backed by a completely automated system that minimises physical documents and reduces manpower requirements while ensuring high productivity.

“The deployment of the document management solution has allowed us to reduce storage requirements and increase data accuracy,” said H Mahalingam, Chief Technology Officer, Equitas. “After implementing the solution, the company has achieved a three-fold increase in productivity.”

The Newgen solution enabled better co-ordination of sales officers with customers and among other stakeholders for any discrepancy in the membership application forms like missing information or insufficient documentation. The solution also enables seamless data exchange with the core application ‘Bankers Realm’ and allows easy replacement of documents and data.