 "Drishti Brings FreePBX To India")
Drishti-Soft Solutions, a provider of contact centre software and enterprise communications applications, has announced the launch of FreePBX based IP-PBX offering for enterprises especially in the SMB segment. Based on open-source Asterisk, the full-featured IP-PBX comes for free.
The software based IP-PBX offers call management features such as auto attendant, voicemail, e-mail integration, call conferencing, call recording, IVR, call presence, Day/ Night, follow me, SIP/ ZAP extensions and graphical reports.
Based on latest technology, the IP-PBX bears additional advantages over the legacy PBX in terms of flexibility and extensibility. The IP based solution can scale more than 2,000 extensions seamlessly and can be integrated with third party PBX, speech engines and even applications like CRM.
“The developed nations have pioneered in improving customer experience by adapting IP-PBX and use of applications like voicemail, follow-me, conferencing, auto attendant, and operator-panel. The IP-PBX has already taken over the traditional PBX in the west and is growing fast. We believe that enterprises in India today serve global needs and compete globally. Thus, there is a need for communication systems that can put them ahead in this race, yet are affordable. FreePBX offering from Drishti is a step forward in this direction. We will be going to the market through channels with local support available in all major cities,” said Sachin Bhatia, co-founder and VP, Business Development at Drishti.
Drishti has designed the innovative offering on the FreePBX platform to enable enterprises to migrate from traditional PBX to next-generation IP-PBX in an easy and cost effective way. The application uses Digium cards, Xorcom’s USB Channel bank or media-gateways as per need and is based on Asterisk Open Source. Apart from the functionalities and benefits of the conventional PBX, enterprises can now enjoy the additional advantages of VoIP telephony. They can easily integrate it with any combination of analog, IP or soft phones.
Enterprises can avail this full-featured IP-PBX offering at a nominal installation charge and hardware cost.
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