Convergys, Microsoft Set Up Community Technology Center In Bangalore

Convergys Corporation, a global player in relationship management, and Microsoft, have announced the opening of a Community Technology Center (CTC) in Bangalore, India. The CTC will aim to increase computer literacy and develop the job-related technology skills of underprivileged children in the Bangalore area.

The joint Microsoft/ Convergys program will create new avenues for social and economic opportunities for local students from the Government Higher Primary School and other organisations. Through the CTC program, students will grow their knowledge of computers and upgrade important technology skills essential for future job opportunities.

A team of dedicated Convergys volunteers with strong computer training skills will routinely conduct the classes, which use a technology-intensive digital literacy curriculum designed by Microsoft. The practical course will cover topics ranging from the fundamentals to day-to-day practical applications, such as using the Internet, sending e-mail, and creating a résumé.

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As a socially responsible corporate citizen, Convergys and its employees are committed to supporting programs that help improve lives and build stronger communities around the globe, by focusing on education, social, and human services.

Vikas Goswami, Community Affairs Manager, Microsoft India, said, “Under our global Unlimited Potential initiative, we are committed to reaching the benefits of technology to those currently underserved by it. This alliance with Convergys is another step in that direction, and one that we hope will have a positive impact on scores of lives.”

Mahesh Dadlani, Director of Convergys’ Bangalore facility, said, “Together with Microsoft, we hope to reach children early and significantly narrow the digital divide to broaden their future opportunities. Digital literacy will continue to emerge as a key enabler in empowering children to improve their employability in the future and to help them hold a competitive edge amongst an increasingly enlightened workforce.”

Located in Convergys’ Bangalore facility, the CTC will feature an informal and welcoming environment and will be well-equipped with computers, printers, Internet access, and teaching aids.

The CTC will steadily increase its outreach with the aim of inducting close to 1,000 students from primary schools and non-profit organisations.