It appears as if IT organizations are beginning to look towards configuration management as a method for improving application performance. A recent survey by the Enterprise Management Associates (EMA) showed that IT managers are increasingly recognizing that visibility and control of configuration changes can lead to a very positive effect on application service performance.
For this study, EMA interviewed more than 100 IT managers between September and October 2006 and quizzed them extensively on IT issues and priorities in managing applications over the network.
Sharing the details of the research, Dennis Drogseth, vice president, EMA said, “Managing the performance of business-critical applications over the network is becoming more relevant, more critical and more complex. Moreover, it is increasingly becoming a cross-domain requirement that includes both the data center and the Network Operations Center (NOC).”
Speaking further he added, “Since we first started our research on Application Performance six years ago, we have discovered that the biggest apparent difference is the accelerated growth in complexity, service variety and speed that today’s IT organizations must address to successfully deliver application services over the network.”
Some of the other findings of the study included:
• Organizational transformation: 64% of the respondents claim that their IT organizations have made organizational changes deliberately targeting superior collaboration between network and application management teams.
• Perceived imminence of Service-Oriented Architecture (SOA): SOA is substantially on the minds of those in IT responsible for managing applications over the network. Only 12% said they weren’t interested in SOA, and 43% believed there were plans for SOA deployment within a year.
• Product stability is No. 1: In a question directed at feature priorities for choosing solutions to manage applications over a network, product stability and technical support came in first and second. EMA considers this is a striking indictment of management toolset providers too eager to embroider advanced functionality before stabilizing product.


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