Concur Enhances Social, Mobile Capabilities For Concurforce

Concur, a provider of integrated travel and expense management solutions, unveiled Trip Maximizer for Concurforce, the Concur travel and expense management offering designed for Salesforce. Trip Maximizer enhances the entire process of planning, booking and conducting business travel for employees who need to visit with prospects and clients in the field. Trip Maximizer will be previewed at salesforce.com’s Dreamforce and is expected to be generally available for all Concurforce clients by the end of 2012. Trip Maximizer will also be available to Concur clients using the Concur Connector for Salesforce.

With Trip Maximizer, a salesperson using Concurforce can start a business trip by simply opening a record within Salesforce Sales Cloud, enter initial travel plans, and automatically be shown recommendations for additional sales opportunities to visit during the trip. With just a few clicks, the selected opportunities are added to the traveller’s calendar and itinerary, eliminating countless emails and toggling between applications. And because the typical salesperson is busy enough preparing for those meetings, Trip Maximizer provides dining recommendations and automatically shares itinerary details with relevant colleagues through Salesforce Chatter, enhancing collaboration and supporting the needs of the enterprises.

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Concurforce is specifically tuned to the needs of the heaviest business travellers and most frequent expense report filers – those employees in the field sales and client service functions. Since these employees are also the real drivers of revenue and client satisfaction, helping them become more productive – while also enabling their companies to measure the true cost of client acquisition and client service – represents a new opportunity for today’s enterprises.

“When two leaders work together to deliver innovation on behalf of business travelers and their companies, good things happen,” said Elena Donio, Executive Vice President, Concur. “Through the Concur T&E Cloud, we’re making life easier for field sales and client service functions – the real drivers of revenue and client satisfaction in today’s social enterprises. Couple that with the ease of integration with the Salesforce Platform, now every Concurforce client has access to unprecedented capabilities for managing travel and expense, enhancing the business travel experience and driving additional value as companies make the transition to social and mobile cloud technologies within their business.”

“Companies around the globe are transforming the way they connect with customers, partners and employees through social and mobile cloud solutions,” said Mike Rosenbaum, Senior Vice President AppExchange and Force.com Operations, salesforce.com. “Partners such as Concur, are leveraging the power of the Salesforce Platform to provide customers with the right tools to accelerate their success in the cloud.”