Cisco, Wipro Complete B2B Procurement Suite Integration

Cisco and Wipro Infotech have announced the successful completion of Wipro’s full procurement suite of RosettaNet PIPs implementation at Cisco offices in India. This successful B2B procurement suite integration allows sales teams from Cisco and Wipro to access real-time information on pricing and product catalog update, configuration and ordering processes, order status update and shipment notification.

The B2B integration between Cisco and Wipro procurement systems has resulted significant reduction in time taken by Wipro to prepare and submit purchase orders to Cisco, resulting in an increase in Wipro’s orders to Cisco and access to real time information, allowing proactive initiatives from Wipro for its customers.

To further strengthen the association, both the companies will strategise and focus on areas where Wipro can take advantage of Cisco’s internal B2B capabilities. This will enable Wipro to enhance productivity and streamline workflow. Both the parties will tap into the strong mutual understanding derived through B2B engagement to work collaboratively on more mutually beneficial initiatives in other areas. As Cisco and Wipro continue to develop innovative solutions that support specific vertical industry models such as healthcare, financial services, retail, real estate and transportation, they will leverage this integrated B2B procurements solution.

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Ravi Shankar R, head of Operations, Wipro Infotech, said, “Our internal approval process has been integrated with this system. Once the Purchase Order is released in Wipro SAP system, the Purchase Order is automatically routed to the Cisco server, avoiding dual order logging. The B2B link up with Cisco has been a spectacular success, implemented without major disruption in the day-to-day activities of the sales and operations teams. It has ushered in a sea change in the presales activities of not only the Networking Sales Team but the teams from other lines of business. Adherence to process has improved across the board – apprehensions on delays have made way to confidence in the accuracy and speed of the ordering system and in the ordering teams. This initiative has been a stepping stone to push automation into the ordering process – right from forecasting customer requirements to delivering correctly and in time”.

This B2B implementation integrates the key business process by uniting the people, suppliers (Cisco), Payment Partner (GE) and Freight Forwarder (Panalpina). By engaging each of these companies in a common set of goals, it helps to achieve a pace and differentiate Wipro in the marketplace, thus enhancing productivity and value addition to all stakeholders.