 "Ciena Enhances Its Packet Networking Portfolio")
Ciena Corporation, the network company, has introduced new software capabilities for its packet networking portfolio that enable network operators and carrier managed service providers to improve end customer experience for Ethernet services, such as mobile backhaul, business services and cloud applications. New features in both Ciena’s Service-Aware Operating System (SAOS) and its OneControl Unified Management System, reduce installation and provisioning time by as much as 75 percent, enable rapid service changes, and provide end customers with immediate assurance of service performance. In addition, Ciena’s new cloud-based portal allows providers to validate end-to-end Service Level Agreements (SLA) compliance throughout the service lifecycle. The new software capabilities align with OPn, Ciena’s approach for building open, programmable next-generation networks that scale and automatically adapt to quickly deliver new services and bandwidth.
To help its customers improve their competitive advantage and win with speed of service delivery, enhancement and assurance, Ciena is introducing new features in its OneControl Unified Management System, which provide comprehensive suite of zero-touch service profiles for rapid activation; rapid correlation of service performance events to enhance service quality reporting with historic fault and performance management trending; real-time, proactive troubleshooting of network issues via a sophisticated user interface that provides faster and more detailed event resolution, fault isolation and reporting; and NOC-based service visualisation and remote, point-and-click provisioning so service providers can easily debug services and reduce time to deploy new services.
New speed-enhancing features in Ciena’s SAOS bolster the company’s portfolio that is purpose-built for Ethernet services to include service activation testing that provides a service quality report at the time of deployment and periodic reports thereafter to assure end-users are receiving the desired service level; service-specific OAM tools for fault and performance measurement that ensure more accurate service management and fault isolation across a greater number of services – these added software enhancements support standard OAM protocols like 802.1ag and Y.1731 and benefit from custom hardware built into Ciena’s packet portfolio.
Addition of MPLS-TP technology, greatly facilitates the deployment of access and aggregation infrastructure at scale and at a reasonable cost point, allowing seamless interoperability with the IP/MPLS protocol prevalent in core networks; enhanced G.8032 Ethernet ring support to provide greater network scalability and protection of services.
Ciena’s new cloud-based portal gives end customers real-time visibility and service monitoring of their network. The portal provides direct access to SLA reports so customers can self-diagnose Ethernet service health and verify SLA adherence to provide performance assurance, end-user satisfaction and retention. It provides rapid and simple set-up because it is a fully managed SaaS-based service with no need for hardware, software or additional IT expenditures.
“Ethernet services are mature and ubiquitous, so providers must find new, innovative ways to differentiate and improve the customer experience faster than the competition. Ciena’s new packet software capabilities equip providers with the ability to deploy networks that are built-for-speed: speed to service delivery, speed to respond to accelerating bandwidth requirements and speed to enable true SLA transparency. Our SAOS and OneControl software enhancements and cloud-based portal combined with our consultative partner approach, augment our strategic focus to provide customers with a network designed to significantly improve the subscriber experience,” Steve Alexander, Senior Vice President and Chief Technology Officer at Ciena.
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