CA Technologies Announces New Infra Mgmt Capabilities For Citrix XenDesktop 7

Recently at Citrix Synergy, the premier industry conference on mobile work style solutions powered by cloud services, CA Technologies announced the latest version of its Infrastructure Management capabilities—CA Infrastructure Management 2.2—providing complete support for Citrix XenDesktop 7.

This announcement is the result of nearly eight months of collaboration between CA Technologies and Citrix to deliver key capabilities in CA Infrastructure Management for enterprises and CA Nimsoft Monitor for managed service providers (MSPs). The offerings are designed to help mutual customers gain visibility into the performance, activities, events, metrics and configurations of their infrastructure and virtual desktop services. The CA Technologies offerings allow IT staffs to seamlessly correlate Citrix XenDesktop with its underlying physical and virtual deployment infrastructure, delivering comprehensive, timely and actionable information to optimise service reliability and end user experience.

In October 2012, the two companies announced a partnership to help enterprises and service providers increase agility and productivity by providing additional management and monitoring capabilities on top of Citrix cloud and desktop virtualisation solutions.

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“Customers are always looking for ways to simplify and improve their day-to-day operations with broader visibility across systems,” said Bob Schultz, Group VP and GM of the Desktop business, Citrix. “Together with CA Technologies, we are able to deliver a common solution to enterprise monitoring and manageability that spans both the underlying infrastructure and XenDesktop, leading to faster problem resolution and optimised service delivery.”

Both CA Technologies and Citrix customers benefit from these new technology capabilities in three ways: Reduced operational costs through consolidated monitoring; lower operational risk through faster and more efficient problem isolation and remediation; and, greater overall system stability, reliability and performance as a result of predictive monitoring and systems downtime avoidance.

CA Technologies is one of the first software companies to integrate the front-end desktop user experience and back end infrastructure management in one easy-to-use dashboard. With this integration, Citrix XenDesktop can now be monitored holistically as part of the broader IT infrastructure and integrated into standard IT support and troubleshooting processes.

“The CA Nimsoft Monitor solution for Citrix XenDesktop, launched last fall, provides real-time insight into our customer’s XenDesktop infrastructure and a ‘single pane of glass’ that was difficult to achieve previously,” said Lloyd R. Witt, Director of Virtual Technologies, Managed Services, MTM Technologies. “Citrix XenDesktop 7 unifies the deployment of both virtual applications and desktops, which will simplify deployment while increasing flexibility. Our customers will benefit from CA Technologies and Citrix working closely together as the integration between these two solutions is critical in today’s fast-paced managed services world.”

Over the next several weeks, CA Technologies will be working to bring these new solution capabilities to its channel partner community with subscription pricing for MSPs and enablement programs to drive adoption and scale.

“CA Technologies is committed to supporting Citrix to help ensure a successful deployment of Citrix XenDesktop 7,” said Stephen Miles, Vice President, Service Assurance, Asia Pacific and Japan, CA Technologies. “Citrix XenDesktop 7 unifies virtual applications and desktops and we expect that, combined with the new features and functionality in our latest version of CA Infrastructure Management, Citrix XenDesktop 7 will deliver exactly what customers are looking for to help solve their requirements in terms of mobility, simplicity and security.”