NetXcell MobiSmart To Serve As Hosted Voice Exchange

NetXcell has announced the launch of MobiSmart (www.mobismart.in) – a hosted voice exchange that enables you to communicate to any number of people regardless of location, language or mobile device. This is the first exchange of its kind in India.

MobiSmart works as an automated voice dialer with voice and language of your choice. It is an effective solution for enterprises and SMEs (schools, banks, hotels, retail, media industry, etc.) to communicate with their customers, suppliers, shareholders or their own employees in an instant, personalised and cost effective manner. It can also improve the way one controls stocks and logistics, deploys manpower and markets products or services.

MobiSmart, being an interactive and automated tool, can transform the way the business communicates with its target audience by making calls with customised content and also by saving time and effort.

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MobiSmart is a definite solution for high usage enterprises that can leverage the multiple communication benefits that this service can provide to them. While MobiSmart dials out numbers/ sends messages with a personalised alphanumeric sender code, it also offers 24x7 customer care and technical support to customers for interrupted services at any point of time.

Benefits for Enterprises

MobiSmart can provide most organisations with a unique way of reaching out to one’s customers/ shareholders/ employees through personalised messages recorded in one’s own voice, for example, it will surely be a delight for any shareholder of the Tata Group to receive a call from Ratan Tata announcing a dividend. In case of the retail enterprise, MobiSmart provides advertisers with a great opportunity to connect to their prospective customers by making customised calls on the latest products, offers, discounts etc. MobiSmart could also help in delivering quick calls/alerts on tickets, discounts, and special offers at any event.

“We at NetXcell are delighted to launch this intelligent communication tool and expect to see tremendous success with the service. We are confident of reaching out to a wide number of industries through the excellent multiple communication benefits that this service can provide to them,” said, Dr Debasis Chatterji, director, NetXcell. “Mobiles are ‘constant’ companions to us today and thus, your call/ message is almost guaranteed to reach your target audience - reliably and instantly,” he added.