Blue Dart Gains App Accountability With Blue Coat Appliances

Blue Dart, a South Asian air and integrated transportation, distribution and logistics company, has deployed Blue Coat PacketShaper appliances to more efficiently utilise network resources to deploy new advanced services. Blue Coat PacketShaper appliances deliver the application accountability that enables Blue Dart to reclaim bandwidth on the network for video conferencing deployments throughout its branch offices.

Gautam Sen, senior manager, electronic network at Blue Dart, said, “Prior to the deployment of the Blue Coat solution, we needed to increase our bandwidth every year to make our applications run better. With PacketShaper appliances, we are optimising our bandwidth by effectively monitoring and managing our applications. As a result, we have not only realised a full return on our investment in less than a year, but also were able to deploy video conferencing in our branch offices without adding additional bandwidth.”

Blue Coat PacketShaper appliances enable Blue Dart to gain accountability over its applications through application-level visibility, enhanced intelligence and integrated policy-based controls. Prior to deploying Blue Coat PacketShaper appliances, Blue Dart relied on Layer 2 and Layer 3 information to optimise its network, which could not provide in-depth visibility into the applications running on the network. With PacketShaper appliances, Blue Dart now has granular application-level visibility into applications on the network, the performance and characteristics of those applications and the end-user experience.

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Utilising the detailed application intelligence that PacketShaper provides, Blue Dart can set bandwidth limits, classify and prioritise business-critical applications and maintain quality of service levels on an application basis from a single, integrated workspace. This enables Blue Dart to optimise its network and reclaim bandwidth for more strategic use. With that reclaimed bandwidth, Blue Dart successfully deployed video conferencing services across its branch offices, increasing collaboration among its employees to create a more productive work environment.