IBM has announced plans to acquire Vallent, a supplier of network performance monitoring and service management software for mobile operators.
Vallent specializes in creating software that help service providers manage the performance of their network infrastructure through monitoring and reporting problem areas such as dropped calls and traffic bottlenecks. It also helps operators improve wireless service quality and identify network problems before they impact a customer’s experience.
Big Blue plans to integrate Vallent offerings into the IBM Software Group as a part of its Tivoli Software unit.
IBM believes that the combination of Vallent’s software and its own comprehensive management capabilities will enable service providers to deliver and manage end-to-end high quality services across wireline, wireless, IP and converged fixed/mobile network infrastructures.
Adding Vallent to IBM Tivoli Software’s Netcool portfolio creates a broad set of service assurance capabilities spanning fault, network performance and service quality management over a wide array of technologies and third-party equipment and applications, said IBM in a release.
Commenting on the announcement, Al Zollar, General Manager, IBM Tivoli Software said, “In order to compete effectively in today’s landscape, operators must manage the customer experience across large, heterogeneous, and complex service delivery infrastructures. The combination of Vallent and Netcool software will offer service providers an unparalleled set of network and service management tools with insight spanning from the IP core all the way to service quality as perceived by the end user.”
Vallent is likely to complement IBM’s current systems and service management capabilities with its deep wireless expertise and provide it with capabilities to address an even broader set of critical service management issues, right from handset and base stations to IP application servers.
Vallent boasts of an impressive list of more than 200 customers worldwide, including carriers such as KPN, Bharti and China Mobile and equipment vendors such as Lucent, Motorola, and Alcatel.
Financial details of the transaction were not disclosed.


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