Bharti Retail Limited, which has over 210 stores across 11 states, is implementing retail solutions from SAP to strengthen its supply chain, store operations and improve customer experience.
The range of retail solutions from SAP will be used to manage retail processes in addition to improve planning, accurate merchandising and thereby enhance operational efficiencies.
“It is our constant endeavour to provide localized and personalized interactions, compelling choices and flawless transaction execution to attract and retain customers,” said Raj Jain, CEO, Bharti Retail Limited. “With SAP, we aim to add power to our cart and thereby redefine the overall retail experience for any customer who walks in to our store.”
Additionally, Bharti Retail Limited has also decided to leverage OEM SAP Max Attention services to lower the risks, safeguard the BRL IT initiatives and deliver value to its business.
As a part of this offering, product engineers, architects are engaged to help construct a scalable retail business model by addressing perceived gaps and open issues. This implementation helped to dramatically reduce the cost of implementation and achieves business transformation through the implementation of SAP solutions.