Avaya GlobalConnect Selects TCS For IT Outsourcing

Avaya GlobalConnect (AGC), an enterprise business communications solutions provider, has selected TCS as a technology partner for its total IT outsourcing needs. Under this multi-year deal, TCS will assume responsibility of AGC’s internal IT operations.

Avaya GlobalConnect is a solutions integrator in areas of Unified Communication, Contact Centres and IP Telephony, with a firm focus on accelerating the customer’s business across industry verticals. IT systems and applications are key business enablers for AGC in this endeavour.

Anil Nair, managing director, Avaya GlobalConnect said, “We are happy to have chosen TCS as our partner. For us, scalability and cost-control are essential to tap the enormous potential of the Indian market, expand our customer base and sustain our market position. Outsourcing our IT systems to TCS will allow us to invest the accruing savings towards growth and customer responsiveness.”

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G Srinivasa Raghavan, country head, India Business, TCS said, “We will provide a comprehensive IT solution for AGC’s business needs and work with them on a well-integrated delivery platform built for quality service and high performance.”