Avaya, a player in the business communications systems space, has announced the successful completion of its acquisition of Nortel Enterprise Solutions.
The addition of Nortel Enterprise Solutions further enhances Avaya’s strategic position in providing business communications solutions and services for enterprise customers. The acquisition gives the company added scale, resources and expertise to deliver a portfolio of solutions and services around the globe.
Kevin J Kennedy, President and CEO, Avaya, said, “Avaya and Nortel Enterprise Solutions share a common vision for the future of business communications. By combining our complementary technology portfolios, industry-specific domain expertise, sales channels and customer bases, the new Avaya will help customers to reduce costs, simplify operations and increase their business agility.”
As a result of the acquisition, Avaya will benefit from an expanded partner ecosystem, a broader portfolio, an enhanced customer base, and a greater ability to compete globally. The company also will extend relationships with system integrators and service providers, who serve the enterprise market.
Approximately 6,000 Nortel Enterprise Solutions employees have joined Avaya, including 25 top managers. “In addition to great technology and customer relationships, Nortel Enterprise Solutions brings talented employees in sales, systems engineering, services, marketing and more,” said Kennedy. “We believe our ability to innovate and develop solutions for customers to help them transform their businesses will continue to accelerate.”
Today, Avaya begins to execute its plans to integrate the operations and customer care functions of the two organisations. The company expects to provide information about the new combined product portfolio and roadmap within the next 30 days.


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