AT&T, Lenovo Unveil PCs Bundled With Live Technical Support For SMEs

For small and mid-size enterprises, every minute of downtime could mean lost revenue, customers and/or market share. To provide more uptime for these businesses, AT&T and Lenovo have announced the bundling of AT&T Tech Support 360 with select Lenovo PCs.

With this bundle, small and mid-size enterprises can now get leading devices and access to live, 24/7 technical support with a single purchase. These businesses can now purchase Lenovo ThinkPad SL510 and T400 laptops and ThinkCentre A58 small form factor desktops, the first devices to be bundled with AT&T Tech Support 360, and save up to $200 through February 2010 when compared to purchasing the PC and service separately.

AT&T Tech Support 360 provides 24/7 online IT support, including assistance with wireless network set-up, software installation and training, set-up of security software and configuration of peripherals - including PDAs and printers.

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In addition, AT&T Tech Support 360 technicians can provide training on Windows 7 to help small and mid-size enterprises get the most from PCs equipped with the new operating system. Lenovo has certified the PCs being bundled with AT&T Tech Support 360 under Lenovo’s Enhanced Experience program for Windows 7, allowing users to run Windows 7 to its full potential.

This bundle allows AT&T and Lenovo to offer small enterprises the enhanced productivity of doing business while on the go, and, at the same time, gives them access to ongoing technical support on items like software training, wireless network set-up and peripherals support.