AGC Networks Expands Services Capabilities With Juniper

Juniper Networks has announced that India-based solutions integrator AGC Networks is expanding its capabilities by adopting the highest tier of Juniper services program, Advanced Partner Service. The new portfolio gives AGC’s customers in India, Australia and New Zealand access to more proactive and personalised services. Advanced Partner Services (APS) provides immediate access to Juniper’s expert team, a dedicated partner support manager, and Service Insight, a powerful service automation tool.

“The significance of underlying network infrastructure is increasing with voice, video and data all travelling on IP platforms. We want to remain focused on equipping our engineers with the skills they need to deploy and maintain triple play networks and provide the highest level of services to our customers. APS is a major component of our strategy to deliver the highest level of services possible,” said Bhavin Barbhaya, AGC’s Vice President Solutions (Network Infrastructure).

“APS will help us support our customers’ network infrastructure through faster resolution, proactive network management and access to highly skilled and experienced resources. For AGC, it is a path to growth, both geographically and within market verticals.”

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AGC, a subsidiary of Aegis Limited, part of the Essar Group, has been a Juniper services partner for two years. It employs more than 200 Juniper-certified networking professionals and has its own executive briefing centre to showcase solutions to customers. “AGC’s investment in its services capabilities is a major boost for its customers and for AGC’s own future,” said Vivek Kumar, Director Global Alliances and Partners, Services, for Juniper Networks Asia Pacific. “As voice, video and data switch to the network, timely and sophisticated support services become critical to business success. AGC is ahead of the curve in providing those services.”