U.S. FCC probes outage of CenturyLink 911 emergency call service

WASHINGTON (Reuters) - The U.S.

Reuters December 29, 2018 04:05:49 IST
U.S. FCC probes outage of CenturyLink 911 emergency call service

US FCC probes outage of CenturyLink 911 emergency call service

WASHINGTON (Reuters) - The U.S. Federal Communications Commission (FCC) is investigating a nationwide CenturyLink Inc network outage that has affected service on 911 emergency phone calls across the country, agency chairman Ajit Pai said on Friday.

"The CenturyLink service outage is ... completely unacceptable, and its breadth and duration are particularly troubling," Pai said in a statement. "I’ve directed the Public Safety and Homeland Security Bureau to immediately launch an investigation into the cause and impact of this outage."

Asked about the FCC investigation, a spokeswoman for CenturyLink said the company had been in contact with the federal agency and would cooperate fully.

"We have made substantial progress in restoring and stabilizing services across the network over the last several hours," CenturyLink spokeswoman Linda Johnson said in a statement. "We remain focused on resolving all remaining issues."

CNBC said customers from New York to California reported outages. It said 911 outages were reported in parts of Washington state, Missouri, Idaho and Arizona.

The Monroe, Louisiana-based telecommunications company did not immediately respond to a request for comment on the FCC investigation or provide information as to how many customers were affected.

Pai said he had spoken with CenturyLink "to underscore the urgency of restoring service immediately."

"This inquiry will include an examination of the effect that CenturyLink’s outage appears to have had on other providers' 911 services," he said.

The FCC has previously fined carriers for 911 outages that it deemed preventable. CenturyLink agreed to a $16 million settlement after an April 2014 outage.

(Reporting by Tim Ahmann and Mohammad Zargham; writing by Mohammad Zargham; editing by David Gregorio and G Crosse)

This story has not been edited by Firstpost staff and is generated by auto-feed.

Updated Date:

TAGS:

Find latest and upcoming tech gadgets online on Tech2 Gadgets. Get technology news, gadgets reviews & ratings. Popular gadgets including laptop, tablet and mobile specifications, features, prices, comparison.

also read

Oil rises 2% as OPEC complies with production cuts
Business

Oil rises 2% as OPEC complies with production cuts

By Jessica Resnick-Ault NEW YORK (Reuters) - Oil prices strengthened on Wednesday, as OPEC and its allies were seen complying with a pact to cut oil supply in September, even as concerns loomed that recovery in fuel demand will be stalled by soaring global coronavirus cases. Early in the day crude was boosted by a bullish stock market. Even as equities whipsawed on pandemic worries, oil stayed higher, buoyed by expectations that OPEC could staunch a supply glut

Tesla's back-to-back price cuts bring sticker on U.S. Model S below $70,000
Business

Tesla's back-to-back price cuts bring sticker on U.S. Model S below $70,000

By Tina Bellon and C Nivedita (Reuters) - Tesla Inc will further cut the price of its Model S "Long Range" sedan in the United States to $69,420, the electric carmaker's chief executive, Elon Musk, announced in a tweet https://bit.ly/2H0JCP0 on Wednesday. The anticipated drop marks the second time this week Tesla has cut the price for the high-end sedan, following a 4% cut of the Model S's price in the United States on Tuesday to $71,990.

Trump cites teenaged son's bout with coronavirus in calling for schools to reopen
World

Trump cites teenaged son's bout with coronavirus in calling for schools to reopen

By Jeff Mason DES MOINES, Iowa (Reuters) - Under siege over his handling of the novel coronavirus pandemic, President Donald Trump on Wednesday cited what he said was his son's mild bout of the virus as a reason why American schools should reopen as soon as possible. Trump made the comment about his son, Barron, as the president swept into Iowa on a mission to shore up support in battleground states that he won in 2016 but is in danger of losing to Democrat Joe Biden barely three weeks before the election. First lady Melania Trump announced in a statement earlier in the day that the virus that struck both her and her husband had also infected their 14-year-old son