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Qantas Airways announced Wednesday an ongoing investigation into concerns affecting its frequent flyer application. Reports from various media sources suggest a potential data breach, allowing users unintended access to fellow passengers’ travel details.
According to local media, some Qantas customers have reported viewing strangers’ complete travel information through the app, with at least one instance of a user allegedly canceling another person’s tickets.
In response, the airline issued a statement on its website, acknowledging the situation and affirming immediate actions to address the matter. It stated, “We’re urgently working to resolve the issue impacting the Qantas app this morning,” and noted an examination into whether recent system alterations might be related to the problem.
Despite inquiries, Qantas refrained from offering additional specifics regarding the incident, neither in its initial statement nor when contacted separately by Reuters.
With inputs from Reuters