Passenger forcefully dragged off United Airlines flight reaches settlement, amount undisclosed

A passenger who was violently dragged off a United Airlines flight earlier this month, has reached a settlement with the airline for an undisclosed amount, his lawyers has announced.

IANS April 28, 2017 09:41:07 IST
Passenger forcefully dragged off United Airlines flight reaches settlement, amount undisclosed

Washington: A passenger who was violently dragged off a United Airlines flight earlier this month, has reached a settlement with the airline for an undisclosed amount, his lawyers has announced. The incident occurred on 9 April  when Kentucky resident David Dao, 69, was forcibly removed from the flight at O'Hare International Airport in Chicago after refusing to give up his seat to the airline's staff.

United Airlines has offered a series of intensifying apologies since Dao suffered a concussion and a broken nose, and lost two teeth, The New York Times reported. On Thursday, both sides welcomed what they hoped would be the end of the ordeal.

Passenger forcefully dragged off United Airlines flight reaches settlement amount undisclosed

Image used for representational purpose only. Reuters

"Munoz said he was going to do the right thing, and he has," Thomas A. Demetrio, one of Dao's lawyers, said of Oscar Munoz, United Airlines' CEO. "In addition, United has taken full responsibility for what happened on flight 3411, without attempting to blame others, including the City of Chicago. For this acceptance of corporate accountability, United is to be applauded."

Charles Hobart, a United Airlines spokesman, confirmed the settlement, reports The New York Times.

"We are pleased to report that United and Dao have reached an amicable resolution of the unfortunate incident that occurred aboard flight 3411," he said in an email.

"We look forward to implementing the improvements we have announced, which will put our customers at the centre of everything we do."

Earlier on Thursday, the airline announced several steps to prevent such episodes from recurring and said that passengers who had arrived on an aircraft should not have to give up their seats.

The airline also said it would create a new check-in process that would allow passengers to volunteer to give up their seats for compensation, and increased the limit of that compensation to $10,000 from $1,350. United Airlines had previously announced that it would no longer ask law enforcement officers to remove passengers from its planes over booking issues, and that crew members would not replace boarded passengers.

"I hope other airlines will follow United's lead," Demetrio told The New York Times.

Updated Date:

also read

Astrophysicist Neil deGrasse Tyson took to Twitter to break down just how rich is Jeff Bezos
science

Astrophysicist Neil deGrasse Tyson took to Twitter to break down just how rich is Jeff Bezos

Tyson had also said that neither Branson nor Bezos actually went to space since it was just a suborbital flight.

From politician to pilot: BJP MP Rajiv Pratap Rudy flies DMK MP Dayanidhi Maran
India

From politician to pilot: BJP MP Rajiv Pratap Rudy flies DMK MP Dayanidhi Maran

In a series of tweets, the Central Chennai MP described the whole incident when Rudy, a former Union Minister, made the revelation to him.

Blue Origin's first passenger spaceflight with Jeff Bezos and crew takes off; everything you need to know
science

Blue Origin's first passenger spaceflight with Jeff Bezos and crew takes off; everything you need to know

The all-civilian crew will include Bezos, his brother Mark; female pilot that NASA rejected for its astronaut program, Mary Wallace 'Wally' Funk and high school graduate Oliver Daemen.