Snapdeal expands into market for online services

Snapdeal has announced the launch of various services including flight and bus ticket bookings, hotel reservations and food ordering – all of which can be accessed through its platform. Snapdeal has launched these services through a partnership with Zomato, Cleartrip, UrbanClap and redBus. This integration between Snapdeal and service providers will help consumers access all their service needs through Snapdeal’s app and use Snapdeal as the one-stop solution for all their consumption needs, says the e-commerce portal in a statement. Currently, Cleartrip, redBus, UrbanClap and Zomato are available on Snapdeal’s services section for flight and hotel bookings, bus ticket bookings, personal services and food ordering respectively. Snapdeal will also look to attract customers with offers on these services. Speaking at the launch, Rohit Bansal, Co-Founder, Snapdeal said, “Online services is an industry potentially worth $100 billion by 2020 and is poised to play a huge role in driving habit commerce in India. As we build the country’s most reliable and frictionless commerce ecosystem, the introduction of services on Snapdeal is a big leap forward in catering to nearly all the consumption needs of our customers.” “We are thrilled to partner with Zomato, Cleartrip, UrbanClap and redBus to bring to our users the best of choices for food, travel and personal services. We will continue to add leading service providers from other categories in our journey to offer a single point access to the widest range of services. We are confident that the introduction of services on Snapdeal will bring us closer to our goal of 20 million daily transacting users by 2020,” added Bansal. Deepinder Goyal, Founder and CEO, Zomato and Varun Khaitan, Co-Founder, UrbanClap believe that this partnership will help them reach out and tap into a larger user base. Subramanya Sharma, Chief Marketing Officer, Cleartrip and Prakash Sangam, CEO at redBus shared the same sentiment. Users will be able to access the platform of these service providers through Snapdeal’s app. The company says that customer support will be provided by the partners and the call-center numbers will be prominently mentioned in all the web view footers, ticket details and order pages. Earlier this year, Snapdeal had introduced recharges and bill payments and the company claims to have clocked more than 1 million transactions for the same within a month of launch.