Xiaomi launches PickMi: Pick-up and drop of devices for service at your doorstep

Chinese companies such as Xiaomi have been doing relatively well in India. Increasing awareness, and consideration among the consumer base significantly. In the price battle, they clearly seem to be winning over other established OEMs. However, one primary concern among Indian customers is the access to service centres and convenience in servicing devices. To ensure the best customer experience, Xiaomi India has announced the PickMi program. With the new PickMi service, Xiaomi expects to bring its service to doorsteps across India. [caption id=“attachment_284296” align=“aligncenter” width=“640”] With PickMi, Xiaomi will pick up and drop devices before and after service at your doorstep for Rs 189. Image: Xiaomi India[/caption] According to an announcement on its Faceboook page, Xiaomi said, “We bring our service to your doorstep. Call us on 1800-103-6286 and avail our pick up and drop service for all Mi products for just Rs 189.” Recently, Xiaomi has been focussing on expanding its network of service centres across India. In a series of tweets, the official Xiaomi India handle has been announcing details of its service centre network and new centres that have been introduced in various parts of the country. https://twitter.com/XiaomiIndia/status/650573580514652160 https://twitter.com/XiaomiIndia/status/653114899753603073 With the focus on customer service, Xiaomi has been striking the right chord with its growing Indian customer base. Hopefully, this would be enough to sustain the momentum that it has managed to gain since being launched. We hope it is able to sustain this in the future as well.