WhatsApp suffered global outage leaving users unable to send, receive messages

The messaging app was mainly down between 11.30 pm on 22 January to 1.00 am on 23 January.


Late last evening, WhatsApp users across the globe faced an outage, that left them unable to send or receive messages via the messaging service. Some users also complained that they were unable to log on to the app. Both iOS and Android users were affected by whatever caused the outage.

Even Downdetector, a website to check if a platform is facing an outage, also confirmed that between 11.30 pm on 22 January to around 1.00 am on 23 January, WhatsApp was down.

A man poses with a smartphone in front of displayed Whatsapp logo in this illustration September 14, 2017. REUTERS/Dado Ruvic - RC1740C10AC0

Representational image. Reuters

If you see the graph below, close to midnight, there was a dramatic spike in the reports that Downdetector received about the outage.

Per the website, about 45 percent WhatsApp users faced connection-related problems, 37 percent had problem with sending or receiving messages, and 16 percent users had trouble logging in.

A screenshot from downdetector.com.

A screenshot from downdetector.com.

“Yesterday, WhatsApp users experienced issues with accessing the app and sending messages. The issue was resolved within a few minutes.” a WhatsApp spokesperson told tech2.

Naturally, this outage soon converted into outrage on Twitter:

Like you can tell from the tweets above, and a million others on Twitter, the outage affected people across the globe. According to the down detector map, the outage mainly hit parts of the US, Brazil, Mexico, Argentina, Venezuela, India and Malaysia.


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