WhatsApp down on New Year's Eve; some users still facing service outage

WhatsApp, a messaging service owned by Facebook, said some users were still facing issues while accessing its messaging service.


Facebook said some users were still facing issues while accessing its messaging service. "We appear to be having issues again," a WhatsApp spokesman told Reuters. The company had earlier said it had completely restored the service.

WhatsApp, however, did not provide any details on what led to the outage, which began shortly after 4.30 p.m. UK time on New Year's Eve. WhatsApp had said it was working to fully restore service, but the company hadn't revealed the reason of the outage.  There is no word on how and when it started. Whatsapp, owned by Facebook has about 900 million global users.

Last year at roughly the same time, WhatsApp users sent out a total of 54 billion messages on New Year's day as seen from the tweet below.

https://twitter.com/WhatsApp/status/420373902980689920

The outage was known only once people started complaining on Twitter and Facebook. It was later confirmed by sites such as Down Detector. However, all users weren't affected. Now, New Year’s Eve isn't a good time to face such an outage.

With inputs from Reuters

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