Firstpost
  • Home
  • Video Shows
    Vantage Firstpost America Firstpost Africa First Sports
  • World
    US News
  • Explainers
  • News
    India Opinion Cricket Tech Entertainment Sports Health Photostories
  • Asia Cup 2025
Apple Incorporated Modi ji Justin Trudeau Trending

Sections

  • Home
  • Live TV
  • Videos
  • Shows
  • World
  • India
  • Explainers
  • Opinion
  • Sports
  • Cricket
  • Health
  • Tech/Auto
  • Entertainment
  • Web Stories
  • Business
  • Impact Shorts

Shows

  • Vantage
  • Firstpost America
  • Firstpost Africa
  • First Sports
  • Fast and Factual
  • Between The Lines
  • Flashback
  • Live TV

Events

  • Raisina Dialogue
  • Independence Day
  • Champions Trophy
  • Delhi Elections 2025
  • Budget 2025
  • US Elections 2024
  • Firstpost Defence Summit
Trending:
  • Nepal protests
  • Nepal Protests Live
  • Vice-presidential elections
  • iPhone 17
  • IND vs PAK cricket
  • Israel-Hamas war
fp-logo
TRAI issues directive to curb menace of missed calls
Whatsapp Facebook Twitter
Whatsapp Facebook Twitter
Apple Incorporated Modi ji Justin Trudeau Trending

Sections

  • Home
  • Live TV
  • Videos
  • Shows
  • World
  • India
  • Explainers
  • Opinion
  • Sports
  • Cricket
  • Health
  • Tech/Auto
  • Entertainment
  • Web Stories
  • Business
  • Impact Shorts

Shows

  • Vantage
  • Firstpost America
  • Firstpost Africa
  • First Sports
  • Fast and Factual
  • Between The Lines
  • Flashback
  • Live TV

Events

  • Raisina Dialogue
  • Independence Day
  • Champions Trophy
  • Delhi Elections 2025
  • Budget 2025
  • US Elections 2024
  • Firstpost Defence Summit
  • Home
  • Tech
  • News & Analysis
  • TRAI issues directive to curb menace of missed calls

TRAI issues directive to curb menace of missed calls

Anuradha Shetty • September 8, 2012, 18:28:35 IST
Whatsapp Facebook Twitter

TRAI has issued a directive to pre-paid ISD service providers to

Advertisement
Subscribe Join Us
Add as a preferred source on Google
Prefer
Firstpost
On
Google
TRAI issues directive to curb menace of missed calls

The Telecom Regulatory Authority of India (TRAI) is working towards improving the affairs of the telecom industry in the country. Its latest move in this direction is an attempt to address the menace of missed calls (wangiri calls) to prepaid users in the country from International customers, which prod a customer to respond. In an official release, the TRAI issued a directive to all Access Service Providers (ASPs) that provide the ISD facility to prepaid mobile users. It has further stressed on an advisory to be issued to consumers via SMS at periodic intervals. 

STORY CONTINUES BELOW THIS AD

cover

Finally, a curb on spam and scam missed calls? (Image credit: Getty Images)

TRAI notes that it has been receiving complaints from prepaid mobile users that they are subject to the menace of missed calls and scam calls from international numbers pertaining to winning prizes or lottery. The body further notes that these missed calls and scam calls are often from premium numbers, which charge high tariffs.

More from News & Analysis
What is the US HIRE Bill and why is India’s $250-billion IT sector worried? What is the US HIRE Bill and why is India’s $250-billion IT sector worried? Is the internet dead? What's this theory that OpenAI's Sam Altman says might be true? Is the internet dead? What's this theory that OpenAI's Sam Altman says might be true?

The TRAI has been in discussion with the service providers and the industry associations regarding this matter since October 2011. The TRAI has been seeking a way to implement measures to control the menace of missed calls. As per the new directive, TRAI believes that some miscreants have been taking the advantage of the ISD facility that has been provided on prepaid cellular mobile telephone service numbers by prodding consumers to unknowingly make ISD calls.

Further, the TRAI has directed all Access Service providers to do the following: 

It now has to be ensured that ISD facility is not activated on prepaid SIM without the consent of the consumer. Prepaid consumers having ISD facility will now be required to be informed, through SMS under 10 days of date of issuing this direction that the ISD facility to them shall be discontinued after 60 days. If such consumers wish to continue using the ISD facility, then they need to give their explicit consent to avail this facility within 60 days of receiving the SMS. 

Those failing to give their explicit consent to continue using ISD services after 60 days of receiving the SMS, shall have their services discontinued. 

Importantly further, the directive seeks that within 10 days of the issue of the direction, all prepaid consumers need to be informed via SMS that they should not respond to missed calls from unknown international numbers, i.e., numbers with a prefix other than ‘+91’ or other calls pertaining to winning prizes or lottery. According to this directive, consumers need to be sent these SMSes every six months. 

STORY CONTINUES BELOW THIS AD

Lastly, the directive seeks an easy and transparent opt-in and opt-out facility to the consumers of the cellular mobile telephone service for activating or deactivating ISD facility.

Tags
Telecom Regulatory Authority of India International calls services missed calls menace prepaid cellular users TRAI directive
End of Article
Latest News
Find us on YouTube
Subscribe
End of Article

Top Stories

Israel targets top Hamas leaders in Doha; Qatar, Iran condemn strike as violation of sovereignty

Israel targets top Hamas leaders in Doha; Qatar, Iran condemn strike as violation of sovereignty

Nepal: Oli to continue until new PM is sworn in, nation on edge as all branches of govt torched

Nepal: Oli to continue until new PM is sworn in, nation on edge as all branches of govt torched

Who is CP Radhakrishnan, India's next vice-president?

Who is CP Radhakrishnan, India's next vice-president?

Israel informed US ahead of strikes on Hamas leaders in Doha, says White House

Israel informed US ahead of strikes on Hamas leaders in Doha, says White House

Israel targets top Hamas leaders in Doha; Qatar, Iran condemn strike as violation of sovereignty

Israel targets top Hamas leaders in Doha; Qatar, Iran condemn strike as violation of sovereignty

Nepal: Oli to continue until new PM is sworn in, nation on edge as all branches of govt torched

Nepal: Oli to continue until new PM is sworn in, nation on edge as all branches of govt torched

Who is CP Radhakrishnan, India's next vice-president?

Who is CP Radhakrishnan, India's next vice-president?

Israel informed US ahead of strikes on Hamas leaders in Doha, says White House

Israel informed US ahead of strikes on Hamas leaders in Doha, says White House

Top Shows

Vantage Firstpost America Firstpost Africa First Sports
Latest News About Firstpost
Most Searched Categories
  • Web Stories
  • World
  • India
  • Explainers
  • Opinion
  • Sports
  • Cricket
  • Tech/Auto
  • Entertainment
  • IPL 2025
NETWORK18 SITES
  • News18
  • Money Control
  • CNBC TV18
  • Forbes India
  • Advertise with us
  • Sitemap
Firstpost Logo

is on YouTube

Subscribe Now

Copyright @ 2024. Firstpost - All Rights Reserved

About Us Contact Us Privacy Policy Cookie Policy Terms Of Use
Home Video Shorts Live TV