 "Sony announces less than one percent failure rate for PS4, offers replacements")
Less than a week after the launch of the PlayStation 4, a small percentage of owners have been complaining about issues with the console being dead-on-arrival. According to Game Informer, Sony has announced that it will be offering replacements for those affected by what it calls the “blue light of death”. The company has also revealed that less than one percent of PS4 owners have actually faced the issue.
“There have been several issues reported, which leads us to believe there isn’t a singular problem that could impact a broader percentage of PS4 units,” a Sony representative told Game Informer. “We also understand that some units were reportedly damaged during shipping. The number of affected PS4 systems is less than 1%, which represents a very small percentage of total units shipped to date and is within the expected range for a new product introduction. We understand the frustration of consumers that have had a problem and are working with them and our retail partners to help troubleshoot issues and ensure affected units are exchanged”
Sony is probably relieved that it isn’t a red ring of death-styled fiasco
A number of gamers are complaining that they received the consoles dead on arrival, and that the consoles were failing to send a signal to the TV. While the consoles are supposed to show a white light when powered on, the users are instead getting a blinking blue light.
Having such a small failure rate is quite impressive, especially considering that Sony has sold more than one million units of the console in the first day itself. The console made its way to North American stores and, unsurprisingly, sold out in most retail outlets. Most people who were able to get a console on launch day already had pre-orders for it. The console currently costs $399 in North America, and bundles in a DualShock 4 controller along with the console. The PlayStation Eye camera, which is meant to work along with the Move-esque light sensor on the DualShock 4, is sold separately. The next wave of the console’s launch, aimed at Europe, will take place on November 29.
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