After outage, Gmail bug now accidentally deleting mails

The last couple of weeks have not been smooth sailing for Google. Days after Gmail and a handful of other Google services went down for a huge chunk of users globally, it has been revealed that yet another bug affected users this month. This one apparently affected the mail delete action.


The Verge has reported that this recent bug saw some emails being erroneously deleted when in fact other mails had been selected for this action. Similarly, some mails were being marked and reported as spam instead of other messages. The bug appeared as a result of a software update, according to Google.


The company has announced that updates to Gmail’s iOS app, the mobile browser and offline version of Gmail were mainly behind this bug. Noticeably, the issue did not crop up on the desktop or Android versions of the service. Google says that this bug that messed up messages did not affect all users.


The Internet giant has said that this issue has been fixed but is maintaining silence over how many users were affected by this issue. Google has also urged users to take a second look at their spam and trash folders in their inboxes to see if any messages sent between 12 and 21 January have been erroneously placed there.


Late last week , Google’s services, including Gmail went down for users across the world, as well as in India. About 10 percent of users globally were affected for around 25 to 30 minutes.


According to Google, an internal system that generates configurations – information that tells other systems how to behave – generated an incorrect configuration due to a software bug. The incorrect configuration was sent to live services over the next 15 minutes. This caused users’ requests for their data to be ignored, and those services, in turn, generated errors.

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