OnePlus: Fans and customers would play a key role in the design of future devices

Kunal KhullarSep 09, 2016 14:08:13 IST

OnePlus is having a successful year this time round as its new smartphone, the OnePlus 3, has been a great seller. The reason for its success has been the flagship level hardware and features at half the price of traditional flagship smartphones. Company co-founder Carl Pei had told us earlier that they have gone back to their roots and have focused on making the OnePlus 3 stand along with big flagships like the Galaxy S7 and the iPhone 6S.

He also mentioned that the company is committed to satisfy their customers’ needs and aspirations. Keeping to their word, OnePlus has sent out a mail with a survey to the owners and potential customers of the OnePlus 3. The survey asks a few basic questions around product satisfaction as well as customer preferences. A few lucky participant will also get a chance to win OnePlus smartphones, accessories and merchandise.

Here is the official mail:

Dear OnePlus Fan,

Thank you for your recent purchase of the OnePlus 3 on Amazon India. We are delighted to inform you that your smartphone of choice has received overwhelmingly positive feedback and reviews from fans and media friends across the country since its introduction.

To continue the company’s philosophy and tradition of building the best for their community, we need your assistance, and more importantly, your opinion matters. Help OnePlus make an informed decision in developing their next product and services by filling out the below questionnaire.

Survey participants, selected randomly, will receive OnePlus smartphones, accessories and swag as a token of our gratitude. You’re able to participate in the survey until September 13th, 2016 to qualify for the prizes. We’ll reach out to selected participants on September 30th.

Never Settle.

This is a clear indication that the company doesn’t want to take any risks and is relying on consumers to shape their future products. Do you own a OnePlus device? How satisfied or dissatisfied are you with it? Tell us in the comments below.