In an effort to safeguard its customers from any potential dangers, Oculus has put up a warning on the Gear VR page requesting users to get their Note 7 smartphones exchanged before using it with the Gear VR. Samsung launched the Galaxy Note 7
with a discounted price on the new Gear VR headset
on pre-orders.
Following reports of some exploding batteries, Samsung is recalling the
Galaxy Note 7 devices.
In the US, there is a product exchange program
for the Note 7 where customers can wait for a week for a replacement with a replacement device, or opt for the Samsung Galaxy S7 or the Samsung Galaxy S7 Edge. Oculus is asking users to start pairing the Samsung Galaxy Note 7 devices only after getting a new device from the Samsung exchange program. Apart from the disclaimer on the product page of Gear VR on the Oculus site, Oculus has also sent out emails to customers with the same warning, according to a report
in Sammobile. The devices recommended for use with the Gear VR are the Galaxy S7 and S7 Edge, the Galaxy S6, S6 Edge and S6 Edge +, and the previous iteration of the Galaxy Note, the Galaxy Note 5. Samsung makes the Gear VR headsets for use with its flagship smartphones in association with Facebook owned Oculus.