Google is testing business Hangouts in search results: Report

Google is said to be testing a search feature that lets users live chat with businesses directly from the search results.

Recently, Google product czar Sundar Pichai revealed how the company will be focusing on Hangouts as a separate entity, and intends to liberate it from Google+. Now, Google is said to be testing a search feature that lets users live chat or Hangout with businesses directly from the search results.

The new feature was first spotted by Matt Gibstein, who tweeted that search is offering the ability to chat with local businesses.

https://twitter.com/MattGibstein/status/570284736557543424

A Google rep has confirmed to ComputerWorld about testing the new feature, but refused to disclose further details.

The feature shows a live chat or Hangout pop-up in the search results in case the business has someone available to communicate with the customer/user. This means, if a user is looking for your restaurant, they get the option to Hangout with you in the search results.

"If Google does adopt this search feature, it could be good for users and businesses -- and it could boost Hangouts, increasing its usage and popularity," adds the report.

It will reportedly work on desktops as well as mobile phones.

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