Google and HP halt sales of Chromebook 11 due to charger issues

Google and HP have are now pausing the sales of the recently released Chromebook 11...


Google and HP have are now pausing the sales of the recently released Chromebook 11. According to the official announcement, the decision was taken after receiving a small number of user reports stating that the chargers included with the device have been damaged due to overheating during use.

Both companies are currently working with the Consumer Product Safety Commission to “identify the appropriate corrective action, and will provide additional information and instructions as soon as possible.” The cautionary note warns users not to use the original charger provided with the product. In the interim, users can continue to use their Chromebook 11 with other micro-USB chargers that fit the laptop. The computer can also be re-charged with power cords that work with many mobile devices.

 Google and HP halt sales of Chromebook 11 due to charger issues

HP and Google halt sales of Chromebook 11

 

The $279 Chromebook was announced last month, and is positioned as a more affordable alternative to pricier models currently in the market. The laptop comes with an 11.6-inch display when measured diagonally and weighs in at 1.04 kgs. Although its price is in line with most other Chrome OS notebooks, the Chromebook 11 comes with many features found in more expensive devices, including the $1,299 Chromebook Pixel.

Unlike Windows and Mac laptops, Chromebooks relies on continuous Internet connections to run Gmail, Google Docs and other online services. Many apps don’t run directly on the device but over the Internet. The devices also come with relatively little storage, 16GB, as documents, photos and other files are supposed to be stored online.

 

The companies made a few trade-offs to keep the price of the laptop low. The laptop doesn’t come with a touch screen and the display’s resolution isn’t as sharp as the Chromebook Pixel’s. The Chromebook 11 also makes use of a plastic frame instead of a metal one, although there is magnesium underneath to keep the laptop sturdy.

 

The laptop is still available on the Google Play Store, although the listing says that the laptop will be “coming soon” to the Indian market. Taking the latest announcement into consideration, though, it seems unlikely that the Chromebook 11 will be hitting this market any time soon.


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