Naina KhedekarNov 07, 2016 10:01:06 IST
Imagine owning a ticking time bomb? Well, that's exactly how Samsung Galaxy Note 7 owners must feel. But, the good news is, Samsung has confirmed that 'nearly 85 percent' have already exchanged their units via the Note 7 Refund and Exchange Program. And, it also claims that most of these users have opted for another Samsung device. The other devices could most likely be the Galaxy S7 models, but this goes against what analyst had claimed about Note 7 users opting for iPhone instead.
All in all, it is good to know that majority of the Note 7 units have been returned. But, what about the 15 percent units that have been lurking in the dark. While these users haven't reached out to Samsung yet, the company is trying to make amendments to put a hold to its scarring reputation.
So, the company has begun issuing the software update that will limit the device battery to 60 percent. While we have been hearing about the update for sometime now, we wonder what took the company so long to push it out. Meanwhile, there are already other problems burgeoning for the South Korean firm. After the premium handset, the company is said to have recalled 2.8 million washing machines after reports said that some of the units were exploding.
Read the complete statement from Samsung about the Note 7 recall numbers below:
As of today, nearly 85 percent of all recalled Galaxy Note 7 devices have been replaced through the U.S. Note7 Refund and Exchange Program, with the majority of the participants opting to receive another Samsung smartphone.
We remain focused on collecting the outstanding Galaxy Note 7 phones in the market. To further drive participation, we will be releasing a software update in the coming days that will limit the phone's ability to charge beyond 60 percent, as well as issue a reminder pop-up notification every time a consumer charges, reboots or turns on the screen of their Note 7 device.
Any Galaxy Note7 owner who has not yet participated in the U.S. Note 7 Refund and Exchange Program should immediately power down their phone and contact their carrier or retailer today.
Its been a while since the Note 7 fiasco started, and getting its devices off people's hand should have been (and we believe it is) the company's top priority. However, a considerable amount of units are still out there somewhere. Whether its lack of awareness or other problems (like we saw with the Note 7 'available' in India, which is actually a market that didn't see the device go on sale officially) that have become a roadblock, but it is essential for users to get rid of the Note 7 as soon as possible. If you still own a Note 7 or know someone who owns it, get in touch with Samsung. And if you don't want to, just bury the device!
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