A 26-year-old software engineer in the city was in for a rude shock when the e-tailing major Flipkart delivered a detergent bar instead of an iPhone 8 which he had ordered and paid for.
After he approached the Byculla police in central Mumbai, a case of cheating was registered against Flipkart.
Tabrej Mehaboob Nagrali, the complainant, said he had ordered an iPhone 8 on the shopping portal and made the full payment of Rs 55,000.
On 22 January, he alleged, the package delivered at his house in Panvel in neighbouring Navi Mumbai had a detergent bar inside instead of the premium mobile phone.
"Nagrali approached us with a complaint yesterday, and an offence of cheating was registered against Flipkart," Avinash Shingte, senior police inspector at the Byculla police station, told media.
A Flipkart spokesman told the media that the company is conducting an inquiry into the incident.
But this isn't the first instance where a customer has got soap in place of a phone from Flipkart. Back in May 2017, a Mumbai-based customer on ordering a phone, got a soap and a packet of washing powder instead. Then again, a complaint had been filed against Flipkart.
Back in 2014, a Snapdeal customer who ordered a Samsung Duos smartphone got a soap and a brick inside the box. This was again a case that happened with a Mumbai resident.
With inputs from PTI
Updated Date: Feb 02, 2018 14:12 PM