Citrix warns users of GoToMyPC password attack

GoToMyPC is a popular way of remotely accessing your desktop or Mac computer, but if you've been using the service, it's time to change your password.

GoToMyPC is a popular way of remotely accessing your desktop or Mac computer, but if you've been using the service, it's time to change your password. In a blogpost on Sunday, the GoToMyPC team wrote, "Unfortunately, the GoToMyPC service has been targeted by a very sophisticated password attack. To protect you, the security team recommended that we reset all customer passwords immediately."

"Effective immediately, you will be required to reset your GoToMyPC password before you can login again. To reset your password please use your regular GoToMYyC login link." the blog further said. So far, no information has been revealed about the origin of the attack or the reasons behind the same. Citrix, GoToMyPC's parent company has not told press in what form the attack took, but has apologised for the inconvenience caused to users.

Citrix on the blog went on to recommend that all members use the two-step verification process which is designed to prevent hackers from gaining access to accounts. PCMag writes that the only way an attacker can gain access to the account is if the they themselves also have access to the exact way in which Citrix verifies users’ identities.

GoToMyPC was started in the year 1998 and acquired by Citrix systems in 2004 when Citrix acqiured ExpertCity and decided to maintain the GoToMyPC brands and services. Their official website writes that some of the security measures that the company takes to protect their users include keyboard locking and screen blanking, dual-layer strong passwords, SSL encryption on the site, inactivity time outs and so on. The company also claims that despite all the measures taken, the service is still firewall friendly.

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