British Airways shows hackers to have stolen data of a total of 4,29,000 customers

British Airways apologized in September after the credit card details of its customers were stolen.

International Airlines Group said an investigation into the theft of customers’ data at its British Airways unit showed hackers may have stolen the personal information of a further 1,85,000 customers.

British Airways apologized in September after the credit card details of hundreds of thousands of its customers were stolen over a two-week period in the most serious attack on its website and app.

FILE PHOTO - People queue with their luggage for the British Airways check-in desk at Gatwick Airport in southern England, Britain, May 28, 2017. REUTERS/Hannah McKay

People queue with their luggage for the British Airways check-in desk at Gatwick Airport in southern England. Image: Reuters

On 25 October British Airways said that it was notifying the holders of another 77,000 payment cards that the name, billing address, email address, card, payment information including card number, expiry date and security codes had potentially been compromised, and a further 1,08,000 without the security code.

British Airways also revised down its original estimate of 3,80,000 cards compromised, saying only 2,44,000 of those were affected.

This takes the total number of payment cards potentially affected by the hack to 4,29,000.

However, British Airways confirmed that it had no verified cases of fraud since the announcement on 6 September, adding that potentially impacted customers were only those making reward bookings between 21 April and 28 July and who used a payment card.

A British Airways spokeswoman told Reuters the airline would reimburse customers who suffered financial losses as a direct result of the data theft.

The attack came 15 months after the carrier suffered a computer system failure at London’s Heathrow airport, which stranded 75,000 customers over a holiday weekend.

International Airlines Group were up 2.8 percent at 581.4 pence by 1515 GMT.

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