tech2 News StaffSep 27, 2014 09:29:10 IST
For the first time, Apple's plush iPhone has been facing a bending problem, at least for some users. While some users have been complaining of this issue via forums, Twitter, several others including its rivals have taken to social media to mock the issue, now popularly known as bendgate. Check out some of the funny tweets. Finally, Apple decided to respond to the issue, and it did that in the typical Apple way. Going against the grain, the company invited some media persons to visit its test centers and see the durability for themselves.
This is the place the iPhones are tortured - dropped, pressurised, twisted, tapped - to test their durability. Usually, it's not open for outsiders, but #bendgate has compelled the company to do so. An Apple spokesperson told TheVerge, "The iPhone 6 has been put through hundreds of tests, as well as tested in the pockets of thousands of Apple employees before consumers ever get their hands on it."
Phil Schiller, Apple’s vice president of marketing says that Apple has received only nine reports of bent iPhone 6 Plus devices, which is a meager number compared to the millions of units sold so far. It should be noted that the company sold 10 million units in just three days.
"Apple was mum on how much the new iPhones can actually take, something it considers a trade secret. It pointed only to 25 kilograms, the amount of weight Apple puts on top of the iPhone's screen to test it for the bends. The bottom line is that if you use enough force to bend an iPhone, or any phone, it's going to deform," said Dan Riccio, Apple's senior vice president of hardware engineering.
Re/code who was also invited to visit the test facility said, "What the company hasn’t said previously is that about 15,000 iPhone 6 and iPhone 6 Plus review units (each) were put through an “exhaustive” testing process before launch — the most testing the company has ever done, it says. The majority of this testing occurs in China, but many units are also put through the wringer here in Cupertino, Calif."
Apple has also released an official statement that reads, "With normal use, a bend in iPhone is extremely rare and through our first six days of sale, a total of nine customers have contacted Apple with a bent iPhone 6 Plus."
Apparently, large phones from other leading brands including Samsung and LG bend too. Following the bendy iPhone 6 Plus video, another video that tests the bendability of the HTC One M8, Nokia Lumia, iPhone 5s and the newest Moto X has gone viral on the Internet. The video shows the HTC One M8 also bends a little, though not as much as the iPhone 6 Plus.
Tech2 is now on WhatsApp. For all the buzz on the latest tech and science, sign up for our WhatsApp services. Just go to Tech2.com/Whatsapp and hit the Subscribe button.