tech2 News StaffNov 18, 2016 08:58:43 IST
Apple has finally acknowledged the 'touch disease' issue that has been affected iPhone 6 and iPhone 6 Plus users for sometime now. Touch disease makes the touchscreen on the iPhone 6 models unresponsive and one will find a thin grey line at the top of the display. The company has now launched a new program addressing complaints about this manufacturing issue for iPhone 6 Plus users.
Apple has said that iPhone 6 Plus devices may face flickering or multi-touch issue after being dropped multiple times on a hard surface and adding more stress to the device. In such a case, Apple will repair the device for a service price of $149, if the device is in working order with no broken or cracked screen.
You can choose from service options like Apple authorised service provider, retail store or technical support to get the iPhone examined prior to any service. Also, to verify if it is eligible for the program and in working order. However, it should be noted that this applies only to the iPhone 6 Plus.
In order to prepare your iPhone 6 Plus for the service process, users must back up their data to iTunes or iCloud. It should be noted that Apple may restrict or limit the repair to the original country of purchase, and the pricing offered by authorised service providers may vary. The worldwide program will cover affected iPhone 6 Plus devices for 5 years after the first retail sale of the unit.
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