Apple internally testing Mail app update for OS X Mavericks to fix stability issues

If you’ve recently upgraded to OS X Mavericks and are facing issues with Apple’s mail application, don’t fret, you’re not the only one. There seem to be problems cropping up within the mail app, especially with regards to Gmail. The good news, however, is that Apple is already aware of the problem and is working internally on fixing them.

According to a report by 9to5Mac, Apple is testing an update for the Mail app amongst its employees currently. It has also included customers who are signed on the AppleSeed programme to check this app update out.

Fixing issues

The updated version bumps the Mail app to version 7.0 and is labeled as build 1822, compared to the previous one which was numbered 1816. The issue had first cropped up with the Mavericks Mail app and users faced issues with receiving messages, sorting messages into folders as well as deleting messages. The issue was particularly bad with users having a Gmail account linked to their Mail app.

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Once updated, Apple is asking users to follow the below steps to ensure stability:

• Use Mail with your usual Mail accounts, including iCloud, Gmail, Exchange, etc.
• Send Mail messages
• Receive and check for new Mail messages at the intervals you expect it
• Read and move Mail messages to folders on your mail server, folders on your Mac, smart folders.
• Delete Mail messages as appropriate
• Undo move or delete actions with your Mail messages
• Mark messages read/unread in both your mail provider’s webpage and Mail and verify they stay in sync.

The updated Mail app is available as a patch download and not a full update to the OS itself. While OS X 10.9.1 is well into development, it’s still unclear if the Mail update will roll out separately or along with OS X 10.9.1.