It’s been about a year since exploding Galaxy Note 7
devices damaged Samsung’s credibility, a fiasco that it is yet to live down. While Samsung has taken steps
to ensure that such an event doesn’t repeat itself, it seems like third-party vendors didn’t get the proverbial memo. [caption id=“attachment_3949263” align=“alignleft” width=“380”] Samsung Galaxy Note 4[/caption] Just days before the launch
of Samsung’s next flagship, the Galaxy Note 8, the Consumer Product Safety Commission (CPSC) issued a recall of an estimated 10,200 Galaxy Note 4 batteries. The Galaxy Note 4 was introduced three years ago on September 2014. The device featured a 5.7-inch, 2K AMOLED display, a Snapdragon 808, 3 GB of RAM and 32 GB of internal storage. The battery is a 3,220 mAh unit. Thankfully for Samsung, it isn’t to blame for this recall. The batteries in question were replaced by FedEx Supply Chain as part of an AT&T refurbishing program. The Galaxy Note 4 was part of the program and FedEx SupplyChain apparently used counterfeit batteries in some devices. These batteries, the CPSC found, were prone to overheating and could, potentially, explode, reports CNET
. Better yet, the Galaxy Note 4’s batteries are removeable, so the replacement effort will not be too time-consuming. CNET adds that if your device is part of the affected batch, AT&T will send you a replacement battery and a box in which to return the affected battery. Devices replaced as part of AT&T’s insurance program between December 2016 and April 2017 are likely to be affected. Information on exchanging your affected battery can be found here
. Affected international users are also eligible for replacements.