Honeymoon Over: Apple Vision Pro’s early adopters start returning their headsets, issues galore

As the excitement of receiving the Apple Vision Pro settles for some early buyers, a growing number of users have taken to social media to express their dissatisfaction, with many opting to return the $3,500 headset, as per a report by The Verge. Notably, Apple’s return policy allows customers to return products within 14 days of purchase, a window that aligns with the timing of these complaints. Comfort is a prominent issue among dissatisfied users, with reports of headaches and motion sickness attributed to wearing the device. The front-loaded weight of the headset exacerbates discomfort, leading to complaints of discomfort even during short usage periods. Users have shared their discomfort, with some even fearing that the device may cause a burst blood vessel in the eye, a sentiment echoed by others who reported similar experiences of redness and strain. While discomfort is a common issue with wearable technology, it’s exacerbated when mass-produced for diverse body types. This challenge is evident in the complaints surrounding the Vision Pro, where factors like nose bridge height and head size affect the device’s fit and usability. Beyond comfort, users also express disappointment in the device’s productivity relative to its high price tag. Some users found the Vision Pro unsuitable for work tasks, citing issues with viewing productivity tools like Figma or experiencing headaches during coding sessions. Concerns about the device’s limited file support and multitasking capabilities further dampen its appeal for productivity tasks. Carter Gibson, a senior manager at Google, highlights finer productivity details as deal-breakers, noting difficulties in window management and file handling. Despite the futuristic feel of the device, practical productivity tasks remain cumbersome compared to traditional methods. It remains uncertain how these early adopters’ vocal criticisms will influence the future of the Vision Pro. While some express willingness to give a potential second-generation device a chance, others stress the need for significant improvements in comfort and functionality. As users continue to voice their experiences on social media, the true extent of dissatisfaction and its impact on return rates and Apple’s future plans for the Vision Pro remain unclear.