All Stories for Social Crm
Use Of Social CRM For Customer Service Is Set To Grow
Fp Archives • 14 years agoSocial CRM will progress from an exception-handling situation to a standardised process that needs to be scaled to broader use, says Gartner
Social CRM To Exceed $1 Billion By 2013
Fp Archives • 14 years agoGartner has announced its forecasts for the CRM market, including a three years shake up in 2011
Oracle Social CRM Resource Center
Fp Archives • 15 years agoAn Oracle resource center on what you need to get your Social CRM strategy in order. Click to find out more.
The CIO's Social CRM Dilemma: Nobody Needs You
Michael123 • 14 years agoIt's amazing that CIOs have been as tolerant of Social CRM projects as they have.