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All Stories for Social Crm
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Use Of Social CRM For Customer Service Is Set To Grow
Fp Archives •Social CRM will progress from an exception-handling situation to a standardised process that needs to be scaled to broader use, says Gartner
Social CRM To Exceed $1 Billion By 2013
Fp Archives •Gartner has announced its forecasts for the CRM market, including a three years shake up in 2011
Oracle Social CRM Resource Center
Fp Archives •An Oracle resource center on what you need to get your Social CRM strategy in order. Click to find out more.
The CIO's Social CRM Dilemma: Nobody Needs You
Michael123 •It's amazing that CIOs have been as tolerant of Social CRM projects as they have.