Acquisition will extend value of products-Sales Cloud, Service Cloud, Chatter and Force.com with social intelligence.
The lab will carry out research and development services to help customers drive business value through innovation.
Built to support applications built on Force.com, the enterprise cloud computing platform, CA Identity Manager is available on AppExchange 2
Services include- Appforce, Siteforce, VMforce, ISVforce and Heroku, for building Cloud 2 apps.
Service Cloud 2 helps customer service teams provide modern customer service in the cloud.
Peter Coffee, director, Platform Research, Salesforce.com, discusses the company's focus on the Indian market and also shares his views on the growing interest in the cloud computing model.