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BlackBerry outages irk India, threaten key RIM market
Rossi •A four-day service outage has cast a shadow over BlackBerry's reputation in India, one of the smartphone maker's few growing markets ...
Contrite BlackBerry co-CEOs go into damage-control
Fptechno •Research In Motion's co-CEOs have apologized to millions of BlackBerry customers for a four-day outage that has tarnished RIM's image and set back ...
RIM CIO apologises to BlackBerry users for outage
Rossi •For most, if not all, BlackBerry users, the last couple of days must have been difficult ...
FACTBOX - Q&A on RIM's secretive BlackBerry network
Fptechno •Research in Motion is blaming technical problems in its highly secretive communications network for a three-day disruption in service to millions of BlackBerry users around the globe.