Ovum

Insurers Must Get To Grips With The Real-Time Mobile Marketplace

Limited economic growth in the developed world means customer-centricity will be key to driving revenue opportunities in 2014.

Capital Markets To Accelerate Their Adoption Of Cloud Services: Ovum

Due to improvements in cloud security and a wider variety of applications, investment in cloud, by both the buy side and the sell side, is set for further growth.

90% Cos Putting Their Futures At Risk By Not Adapting To Customers

The increasingly choosy and powerful consumer, with an often vociferous voice can make or break reputations in minutes, says Ovum.

First Time In Industry History, Ovum Forecasts Global Mobile Revenue Decline

Ovum predicts that global connections will grow by a CAGR of less than 4 percent between 2012 and 2018, while global revenues will grow at less than half that rate.

Challenges And Best Practices For Deploying Tablets In The Enterprise: Ovum

Even given the immaturity of the platform, tablet usage is fast becoming common practice in the enterprise, whether through BYOD or corporate provisioning.

Telcos Prefer Local Services As They Look To Improve Quality Of CRM

Customer services function moving closer to home, but telcos will have limited flexibility in their contact centre budgets over the coming year, finds Ovum.

Success Of Mobile Payments Dependent On Significant Infra Investment: Ovum

Financial services institutions must gain a better understanding of the mobile payments market, according to Ovum.

Global Insurance IT Spending Set To Top $100 Bn By 2017: Ovum

As global insurance markets recover, insurers are moving from a cost-cutting stance to investment in strategic IT projects.

How To Select An ECM Vendor: Ovum

Ovum reveals file sync and share, social media, and mobile support are key criteria in ECM vendor selection.

Key Recommendations For Those Addressing Next Billion Mobile Internet Users

The next wave of mobile Internet users will be from urban areas of emerging markets, finds Ovum.