Recent Highlights
All Stories for Customer Engagement
Sales Cos Must Upgrade Skills, Processes To Meet B2B Tech Buyer Expectations
Fp Archives • 12 years agoChanges in customer engagement force rethinking of go-to-market and sales models, finds Gartner.
SAP's Real-Time Social Insights To Revolutionise Customer Engagement
Fp Archives • 12 years agoSAP HANA platform to now include Social Contact Intelligence analytic application for enhanced marketing insights.
Apollo Munich Health Insurance Ups Customer Engagement With Microsoft SharePoint
Fp Archives • 12 years agoApollo Munich Health Insurance deploys Microsoft SharePoint Server 2010 to launch a health and wellness portal, to enhance the level of engagement with its customers.
Betaout, a Noida startup offering user engagement tools to e-commerce sites
Naina • 9 years agoOne of the important factors is customer engagement that helps convert a user into a buyer, and Bangalore-based Betaout is helping do just that.
abof.com deploys IBM solutions for online fashion portal
Tech2 News Staff • 9 years agoIBM solutions offer abof.com a scalable platform, order fulfillment options and customer engagement features.
The Banks Balance: Humanising customer experience in the connected age
Fp Archives • 10 years agoIt’s crucial for banks to find a balance between bringing traditional customer service into the digital age and creating an experience that still has a human element at its core.
The Golden Rules Of Customer Engagement
Pranjal • 12 years agoRipul Kumar, Founder and CEO, Kern Communication delves on how companies fail to understand users and risk losing them to competition.